As part of a general effort to improve the services we provide to our subscribers and site visitors, the following types of information are collected from our users:
The services we provide to the public are subscription-based. As a result, a new subscriber must provide his or her personal information such as a username, password, email address and mailing address when creating a subscription account with Contour Shave Club, Inc. Thought this information is personal to you, you hereby acknowledge and allow us, including other third parties and partners with whom we are associated, to use your contact information to send you information about our services. You may unsubscribe from these messages through your account profile settings, although we, regardless, reserve the right to contact you when necessary for issues related to your subscription account.
We use email receipt confirmation. That means, we may receive a confirmation when you open an email from us. Such information is used to improve our customer support services.
Information sharing is a typical part of our business that allows us to provide services to you. Therefore, some of the information generated when you use our service is shared with third party affiliates.
Part of the services we render to subscribers is to send email alerts, order information, acknowledgements, and promotion materials to you. We will also send email communications relating to your account when it is necessary for the upkeep of upkeep account.
As stated above, we do not currently collect financial information, as that information is collected and stored by our Payment Processor. However, we may from time to time request and receive some of your financial information from our Payment Processor for the purposes of completing transactions you have initiated through the Services, enrolling you in discount, rebate, and other programs in which you elect to participate, protecting against or identifying possible fraudulent transactions, and otherwise as needed to manage our business.
In our line of business, we hire contractors who perform specific tasks to support the business. These contractors are otherwise known as our agents. Your personal information may need to be shared with our agents for them to support our business so that we can adequately provide services to you. We do not authorize our agents to use your personal information beyond the tasks they are authorized to perform for us. With that, you acknowledge and consent for us to provide your personal information to our agents.
Information or subscriber and non-subscriber information collected when our services are used are typically part of business assets. In the event that we acquire a new business or we are acquired by another business, our business assets including our subscriber and non-subscriber information will be part of our asset consolidation or asset transfer. If we should be acquired, you acknowledge that the acquirer of our assets may continue to use your personal information as explained in this policy.
We also reserve the right to access, read, preserve, and disclose any information as it reasonably believes is necessary to (a) satisfy any applicable law, regulation, legal process or governmental request, (b) enforce these Terms of Service, including investigation of potential violations hereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, (d) respond to subscriber support requests, or (e) protect our rights, property or safety, our subscribers and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.
In the event that we want to share your personal information with our third party affiliates, you will be notified, and you will be able to prevent the sharing of your information by sending us a written notice to [email protected]
Your login credentials (username and password) are an important feature in protecting your personal information and privacy. Exercise extreme care in protecting your login credentials so as to prevent unauthorized access to your account and personal Information.
While we institute all standard measures to ensure that your personal information is protected, we cannot guarantee the security of any account information. Exposure of login credentials by user which may lead to unauthorized entry or use, and other factors, may compromise the security of user information.
All of our information, including subscriber and non-subscriber information, are maintained using industry standard practice and techniques. We offer no guarantee that such industry standard practice and techniques will prevent unauthorized access to our or your information.
All subscribers to our services can access information associated with their account by logging into their profile on our site. Subscribers and non-subscribers can access and delete cookies through their web browser settings.
California Privacy Rights: Under California Civil Code sections 1798.83-1798.84, California residents are entitled to request of us a notice identifying the categories of personal customer information we may share with our third party affiliates for marketing purposes. We are also to provide contact information for such affiliated third parties. A California resident who would want a copy of this notice should send a written request to: Contour Shave Club, Inc. , 4850 Sugarloaf Parkway, Ste 209-335, Lawrenceville, GA 30044.
In the event that you no longer want to maintain an account with us, you may do so by sending a written request to delete account to [email protected]club.com If and when your account is deleted, your account and information will no longer be accessible by you. Any public activity on your account prior to deletion will remain stored on our servers and will remain accessible to the public.
OCTOBER 30, 2016