ContourShaveClub | FAQ


How long will my order take to arrive?

We are committed to ensure speedy delivery. Your first shipment of a handle and a packet of blades usually arrive within 10 business days when your order is placed. A shipment confirmation email will be sent to you after your order is shipped. You will receive monthly shipment of a packet of blades every month thereafter.

Where do you ship?

Currently we only ship within continental United States, Alaska, Hawaii and U.S. Territories. In the future we hope to expand to other international destinations. We encourage you to visit our site regularly for any updates. Better still, you can send us an email and our customer service department will be glad to provide you any update we may have.

What should I expect to receive in my first shipment and all subsequent monthly shipments?

In your first shipment, you will receive a specially-designed shaving handle and a cartridge of 4 sharp and long-lasting quality blades. Your initial shipment is distinctively packed in our beautifully designed black and gold executive box. The second and all subsequent shipments will be the 4-quality blades.

Do I get a free handle when I sign up as a member?

Yes, when you become a member you receive a free handle in your first shipment.

How many blades come in a cartridge?

Each cartridge contains 4 high quality razor blade refills.

Do you offer free shipping?

Yes, we offer free shipping to our members. We cover all the shipping cost.

Is there a fee to join the club?

There is no membership fee. Members only pay for the blades that they receive monthly.

Are your blades and handles compatible with other brands?

They are exclusively designed to fit our handles. Our blades are made from the highest quality steel designed to reduce skin irritation. The design is innovative and includes an enhanced lubricating (Vitamin E & Aloe Vera) strip and a trimmer blade.

Can I purchase additional handles and blades if I am a member?

Yes, as a member of Contour Shave Club you can order additional handles and blades at anytime. Simply log on using your member’s profile and place your order.

Can I cancel my membership?

Yes, you can cancel your membership at anytime. It is very important to note that orders already processed cannot be cancelled until the next billing cycle.

Can I change my subscription to another one?

Absolutely! You can change your order as a many time as you wish. Just go into your account and change your membership plan.

How do I change my contact or delivery details?

You can change your contact or delivery details by logging onto your account and updating your profile.

Do I need to be home to sign for my delivery?

No, you do not have to be home. All deliveries are done by the United States Postal Service. No signature is required.

Can I use Contour blades to shave my head?

Yes. You can use our blades to shave your face, head, and neck. They closely follow the contours of your head, underarms and face for a smooth and comfortable shave.

What is your return policy?

Our blades have been given high reviews for comfort and sharpness by many of our members. You will love it as well. If you are unhappy for any reason, let us know so that we can help you return your products for a full refund.

Can I purchase handles and blades as a one-time purchase without a subscription?

No. Only members can make purchases.

When do I receive items/products I may order between my regular subscription?

If you order extra items/products after your regular subscription has been processed, the extra items/products will be shipped with your following month subscription.

Can I change my subscription delivery frequency?

Yes. You can change your delivery frequency. Log on to your profile and click on Manage Subscrption.

If I change my delivery frequency from every month to every 2 months or every 3 months, do I still make my monthly subscription payment?

No. Payment is based on your delivery plan. For example, if you choose a delivery frequency of Every 2 Months, your card will be charged every 2 months.